Why shouldn't I communicate by email?

It's important you communicate only via the Stillwhite messaging system, as we constantly monitor for suspicious activity. We cannot monitor direct emails you send or receive.

If we detect suspicious behaviour, we'll suspend the user, post a message to your conversation and close it - to keep you safe. To benefit from these safety features, avoid sending direct emails and conduct all conversations through Stillwhite instead.

If you are sending additional photos you can upload them directly to your conversation on Stillwhite using the camera icon. 

See also: What are the scams I should watch out for as a seller?


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